DEAR CUSTOMER,
DID YOU NOT RECEIVE OUR SPECIAL OFFERS IN YOUR MAILBOX, LATELY? IF SO, YOU MIGHT HAVE MISSED A LOT OF BARGAINS!
Each month we are sending e-mails to our customers, loaded with special offers, bargains, novelties etc. but, unfortunately, it appears that, for one reason or another, almost seventy percent of our customer base are unable to read these e-mails. By not opening our e-mails you are missing our offerings of considerable discounts, and that’s regrettable!
1. One reason might be that your e-mail software considers our e-mails to be spam, causing you to never open or read these mails. The e-mails will not even get to your inbox, but are being dumped in your “Junk” folder.
You can correct this as follows:
Open Microsoft Outlook or Outlook Express and select Options, next Spam and finally Options Spam. Then select the tab Safe Senders and next Add. Add our e-mail address info@phoeniximport.nl to the list of safe senders and click ‘ok’ and then Apply, and finally once more ‘ok’. From now on, you will receive all of our newsletters directly into your inbox.
2. Our mailings are despatched through a mailing website. It might be that your e-mail software or e-mail server will just not accept these websites. This can be solved in a simple manner by adding the website URL to list of the ‘approved’ websites . (These URL’s are only used by us to send you our special offers, so it is a safe procedure!)
Select ‘Start’ on your 'Home' screen and next Internet Options. Select Security and next Reliable Websites. Next, select Websites and enter the three website addresses mentioned below one by one in the screen 'Add this website to the zone'. When all three sites have been added you will be able to see them in the screen below, so then select Close, thereby choosing these sites now to be part of your list of approved websites. From now on you will be able to receive all of our newsletters directly into your inbox.
Please add subjoined websites to your list of ‘safe websites’:
https://bmesrv.com
https://benchmarkemail.com
https://images.benchmarkemail.com
The above mentioned actions will only enable you to receive our e-mails; your browser will recognize the safe websites and will remain as safe and secure as before.
3. Another possibility is that you are not receiving our e-mails because your mailbox is full, or because meanwhile you have another e-mail address, which you forgot to pass on to us. In this case, you can just send us an e-mail with both your old and new e-mail addresses and we will update your details.
4. Providers or spam programs are often using a spam filter which has been set to high security. You can adjust this to a less aggressive level by way of your account with your provider.
If you have any other questions about this matter, do not hesitate to ask!